At Vuabl.io, we take the privacy and security of your data seriously. This Privacy Policy describes how we collect, use, and handle your information when you use our website, mobile application, and property-mapping services.

1. Information We Collect

We collect information that you provide to us directly and information that is automatically generated through your use of our platform.

• Account & Profile Information: When you register for an account, we collect your name, email address, company name, professional credentials, and contact details.

• Property Data: Through our app and web platform, you upload property scans, floor plans, 3D models, and associated imagery. This content may contain details about a property’s interior, layout, and dimensions.

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• Usage & Technical Data: We automatically collect data about your device and interaction with our platform, including IP address, browser type, operating system, and how you navigate our dashboard.

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• Communications: If you contact us for support or demos, we collect the content of those communications.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our 3D scanning, floorplan generation, and dashboard services.

  
  

• Account Management: To manage your user account, verify credentials, and provide customer support.

  
  

• Service Improvement: To analyze usage patterns to enhance the performance and accuracy of our AI-driven features and software.

  
  

• Compliance & Security: To ensure compliance with RICS/ANSI standards (where applicable), detect fraud, and secure our systems.

  
  

• Marketing: With your consent, we may use your contact information to send you updates about our services, integrations, or relevant PropTech news.

  
  

3. Data Sharing and Disclosure

We do not sell your personal data. We only share your information in the following circumstances:

• Service Providers: We may share data with third-party vendors who assist us in hosting, data analytics, email delivery, or payment processing. These vendors are bound by confidentiality agreements.

  
  

• Compliance with Laws: We may disclose your data if required by law, regulation, or legal process.

  
  

• Business Transfers: If Vuabl is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

  
  

4. Security

We implement industry-standard security measures to protect your data, including encryption for data in transit and at rest. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

• Right to Access: Request a copy of the personal data we hold about you.

  
  

• Right to Correction: Correct inaccurate or incomplete data.

  
  

• Right to Erasure: Request the deletion of your account and associated data.

  
  

• Right to Object: Object to the processing of your data for certain purposes.

  
  

To exercise these rights, please contact us at privacy@vuabl.io

6. Children’s Privacy

Our services are directed at professional property surveyors and business entities. We do not knowingly collect personal information from children under the age of 16.

7. Changes to this Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Vuabl Ltd.

Vuabl, The Beyond Skypark, 8 Elliot Street, Glasgow, Scotland, G3 8EP

Privacy@vuabl.io